Frequently Asked Questions
What is Auto Mart 360?
Auto Mart 360 is an online store in Pakistan offering high-quality, genuine auto parts and car accessories. We make it easy for customers to find reliable products for their vehicles, all in one place.
Are the products genuine?
Yes! We only sell authentic and reliable auto parts sourced from trusted manufacturers and suppliers. Quality and customer satisfaction are our top priorities.
Do you offer nationwide delivery?
Absolutely. We deliver all across Pakistan through trusted courier partners, ensuring your order reaches you safely and on time.
How can I place an order?
You can easily browse our website, add items to your cart, and check out using your preferred payment method. It’s simple and secure.
What payment methods do you accept?
We accept Cash on Delivery (COD) and online bank transfers. More payment options will be added soon for your convenience.
How long does delivery take?
Delivery usually takes 2 to 5 working days, depending on your location. You’ll receive tracking details once your order is shipped.
Can I return or exchange a product?
Yes, if the item you receive is damaged, defective, or incorrect, you can request a return or exchange within 3 days of delivery.
How can I contact customer support?
You can reach us via email, phone, or WhatsApp, and our support team will be happy to assist you with any queries or issues.
Do you offer installation services?
Currently, we do not provide installation services directly, but our team can guide you to trusted workshops or technicians in your city for professional fitting.
How do I know which part fits my car?
You can share your car’s make, model, and year with our support team before ordering. We’ll help you confirm the right part so you get a perfect fit every time.